Effective Date: June 12, 2025

This Privacy Policy explains how CarloCooks.com ("Carlo," "we," "our," or "us"), operated by Rivo Technologies, collects, uses, discloses, and protects information that we collect from users ("you," "your") of our platform, located at https://www.carlocooks.com ("Site" or "Platform"). We are committed to protecting your privacy and ensuring the safety of your personal information. By accessing or using the Site, you agree to the terms of this Privacy Policy.

 

1. Introduction

This Privacy Policy applies to all information collected through your use of CarloCooks.com and governs how that information is processed. This includes information you provide when creating an account, browsing the site, posting content, or contacting us. CarloCooks.com is a social media platform designed to encourage culinary creativity and interaction, and we recognize the critical importance of handling personal data responsibly.

 

2. Information We Collect

2.1 Information You Provide to Us: We collect information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Username

• Profile image (optional)

• Personal biography or description

• Comments, likes, and engagement data

• Any content you choose to post (e.g., comments, recipes, images)

2.2 Information We Collect Automatically: When you interact with our Platform, we may collect certain information automatically. This may include:

• IP address

• Browser type and version

• Operating system

• Date/time of access

• Pages visited

• Referring URL

• Interaction logs, including time spent on pages

• Mobile device information (if applicable)

2.3 Analytics Data: We use Google Analytics to better understand the behavior of our visitors. Google Analytics collects anonymized data, including:

• Session duration

• Bounce rates

• Geo-location data

• Frequency of visits

• Entry/exit pages

We do not merge personally identifiable information with non-personally identifiable information collected through analytics without user consent.

2.4 No Use of Tracking Cookies: CarloCooks.com does not use persistent tracking cookies. Temporary session cookies may be used for authentication and performance optimization, but these do not contain identifying information and are deleted upon logout or session expiration.

2.5 Aggregated and De-Identified Data: We may aggregate and de-identify your information to produce summary reports for internal use, including product improvement, feature planning, and content trends analysis.

 

3. How We Use Your Information

We use collected data for a wide range of purposes. These include but are not limited to:

• Creating and managing user profiles

• Enabling social interactions (e.g., likes, comments)

• Personalizing user experience

• Moderating and curating user-generated content

• Responding to inquiries and support requests

• Enhancing our user interface and performance

• Troubleshooting technical issues

• Preventing spam, abuse, and fraud

• Maintaining a secure and stable service

• Complying with legal or regulatory obligations

• Facilitating internal business operations, including reporting, auditing, and research

 

4. Legal Bases for Processing

We rely on various legal bases to process your personal data:

• Consent: Where you provide specific consent (e.g., to create a profile)

• Contractual necessity: To fulfill our obligations when you sign up for or interact with our services

• Legal obligation: To comply with applicable legal and regulatory requirements

• Legitimate interests: To maintain and improve our platform, protect our users, and grow our business

 

5. Sharing of Information

We do not sell or lease your personal data to third parties. We may, however, share information in the following circumstances:

• With service providers under strict confidentiality agreements (e.g., hosting, analytics, support)

• In response to lawful requests by public authorities (e.g., subpoenas, court orders)

• To enforce our Terms and Conditions or investigate potential violations

• To detect, prevent, or otherwise address security, fraud, or technical issues

• In connection with business transfers, such as a merger or acquisition, where data may be transferred as a business asset

 

6. User-Generated Content

CarloCooks.com is built on user contributions. All posted content, including recipes, photos, and comments, may be publicly accessible. We do not pre-screen content but reserve the right to remove or restrict content that violates our policies.

When you post content:

• You represent that you have the rights to share it

• You understand it may be indexed by search engines

• You grant us a license to host, display, and distribute the content as necessary

You are encouraged not to post any information you wish to keep private.

 

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to the personal data we hold about you

• Rectification: Request that we correct inaccuracies

• Deletion: Request deletion of your data (right to be forgotten)

• Restriction: Request restrictions on how we process your data

• Objection: Object to specific types of data processing

• Portability: Request a copy of your data in a portable format

• Withdraw Consent: Withdraw any consent you've provided

To exercise any of these rights, contact us at contact@carlocooks.com. We will respond within a reasonable timeframe, typically within 30 days.

 

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include:

• The nature of our relationship with you

• Legal requirements

• Security and fraud prevention needs

If you delete your account, we may retain some information for compliance, auditing, and operational purposes.

 

9. Security Measures

We implement the following security measures:

• End-to-end HTTPS encryption

• Firewall and intrusion detection systems

• User access logs and monitoring

• Regular software patching and vulnerability scanning

• Periodic security audits

• Account-level protections, including secure password hashing and two-factor authentication (optional)

Despite these efforts, no online platform can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials.

 

10. International Users

The Platform is accessible worldwide. If you are accessing CarloCooks.com from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located.

We take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we operate.

 

11. Children’s Privacy

While we do not impose age restrictions, we do not knowingly collect or solicit information from children under 13 without verifiable parental consent. If we learn that we have collected such data, we will promptly delete it. Parents or guardians may contact us to review or delete such data.

 

12. Third-Party Services and Integrations

Our Platform may link to third-party websites or services. These include, but are not limited to:

• Social media platforms

• Embedded videos

• External recipe blogs

We are not responsible for the privacy policies or practices of third parties. You are encouraged to review those privacy policies before interacting with third-party services.

 

13. Automated Decision-Making and Profiling

CarloCooks.com does not engage in automated decision-making processes that produce legal or similarly significant effects on users.

 

14. Data Breaches

In the unlikely event of a data breach, we will:

• Notify affected users without undue delay

• Report to regulatory authorities if required

• Take immediate remedial actions to contain and mitigate damage

 

15. Policy Updates and Notifications

We reserve the right to modify this Privacy Policy at any time. All changes will be posted on this page and indicated by an updated Effective Date. If material changes are made, we will provide prominent notice (e.g., email or banner alert).

 

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you can reach us at:

Rivo Technologies / CarloCooks.com
Email: contact@carlocooks.com
Website: https://www.carlocooks.com

 

Thank you for trusting CarloCooks.com with your culinary creativity and personal data. We are committed to protecting your privacy and supporting your right to transparency, control, and choice in your digital experience.